At Universal Auto Body & Glass, we can expertly handle the insurance side of things. During the insurance claims process, you might have some questions. Our staff can give you accurate answers about how the insurance process will work in relation to your vehicle’s collision repairs. Here are some of the commonly asked questions about collision insurance. 

Do I decide where my vehicle is repaired? Or does my insurance company choose?

Although your insurance agency might strongly suggest that you take your vehicle to a specific shop, it’s important to remember that you get to choose which shop will do the repairs on your vehicle. And even if you go to a shop other than the one they recommended, they’ll still have to pay out according to the terms of your insurance plan.

How much of the repairs will be covered under my policy?

This will depend on the specific terms of the policy that you agreed to and have paid for. Typically, full coverage means you have liability plus collision and comprehensive.

Am I required to get multiple estimates for the repairs?

No, you don’t have to get more than one quote. Your insurance agent might like it if you make a concerted effort to find the cheapest repair option, but you’re under no obligation to do so.

Will the body shop work directly with my insurance company?

At our Stamford body shop, our expert staff will work directly with your insurance agent to make sure that claims are processed correctly and in a timely manner. We’ll take care of insurance paperwork so you don’t have to.

What body shop in Stamford, CT will accept my insurance?

At our local body shop, we work with a wide assortment of insurance carriers. When you need collision repair in Stamford and the surrounding area, contact Universal Auto Body & Glass at 203-990-1799. Feel free to give us a call today to make an appointment!